Help Center

How to Upload Your Music:

1. Go to your Artist Dashboard
2. Click on "Upload Music"
3. Fill in the song details (title, genre, etc.)
4. Select your audio file (MP3, WAV, OGG, M4A)
5. Add a cover image (optional but recommended)
6. Click "Upload" and wait for approval

File Requirements:

• Audio Formats: MP3, WAV, OGG, M4A
• Max File Size: 10MB
• Cover Image: JPG, PNG (recommended: 1000x1000px)
• Audio Quality: Minimum 128kbps, recommended 320kbps

Approval Process:

All uploaded songs go through a review process to ensure quality and copyright compliance. This usually takes 24-48 hours.

Managing Your Account:

• Update Profile: Go to Settings to change your personal information
• Change Password: Use the password reset feature if needed
• Artist Account: Contact support to upgrade to an artist account
• Privacy Settings: Control what information is visible to others

Troubleshooting:

• Login Issues: Use the "Forgot Password" feature
Email Not Received: Check spam folder or contact support
• Account Verification: Allow 24-48 hours for artist verification

What You Get with Premium:

• Offline Downloads: Download songs and listen without internet
• High Quality Audio: 320kbps streaming quality
• Ad-Free Experience: No interruptions while listening
• Unlimited Skips: Skip as many songs as you want
• Early Access: Get new releases before free users
• Exclusive Content: Access to special tracks and content

How to Subscribe:

1. Go to the Premium page
2. Choose your plan (Premium or Premium Plus)
3. Select payment method (Mobile Money or Card)
4. Complete the payment process
5. Enjoy premium features immediately

Payment Methods:

• MTN Mobile Money (Uganda)
• Airtel Money (Uganda)
• Credit/Debit Cards (International)